Business Details
We have been shaping unforgettable cruise experiences for more than four decades. Our journey began in 1979 with the founding of The Travel Chalet, a fullservice agency known for personalized service. In 1995 we launched a dedicated cruise division, creating the Cruise Masters brand under the leadership of Evi Thompson. By 2001 we purchased Cruise Masters, turning it into a trusted sister company that thrives on loyal client relationships. In 2013 we hired Kathryn, who has since become our lead travel agent, bringing 32 years of industry experience. Kathryns meticulous coordination of itineraries, deposits, and logistics ensures flawless travel planning.
Our team researches itineraries, matches clients with the best cruise lines, and secures reservations with precision. We handle every elementairfare, hotels, transfers, insuranceso clients can focus on the excitement of their voyage. We provide a comprehensive travel packet, complete with boarding passes and emergency contacts, delivered in person or by mail. Our commitment to client satisfaction is reflected in glowing testimonials and repeat bookings. We continue to grow under Kathryns stewardship, maintaining the high standards and passion for cruising that defined our founders.
Our team researches itineraries, matches clients with the best cruise lines, and secures reservations with precision. We handle every elementairfare, hotels, transfers, insuranceso clients can focus on the excitement of their voyage. We provide a comprehensive travel packet, complete with boarding passes and emergency contacts, delivered in person or by mail. Our commitment to client satisfaction is reflected in glowing testimonials and repeat bookings. We continue to grow under Kathryns stewardship, maintaining the high standards and passion for cruising that defined our founders.
Highlights and features
- We offer four decades of travel expertise and personalized service.
- Our dedicated team crafts meticulous itineraries tailored to your preferences.
- We provide full transparency with detailed travel packets before departure.
- Our 32-year career history ensures reliable, professional cruise planning.
- We partner with 20+ cruise lines to offer global options.
Services
Cruise Planning
Cruise Planning is our core service, guiding you from idea to booking. We assess your preferred destinations, travel dates, and companions to match you with the ideal cruise line and itinerary. Our agents secure reservations, handle deposits, and ensure a seamless start to your adventure.
Itinerary Research
Itinerary Research is the foundation of our tailored experiences. Our agents dive deep into cruise line offerings, comparing ports, onboard amenities, and itineraries to align with your interests. We then present a curated shortlist that maximizes value and adventure for your chosen travel window.
Travel Coordination
Travel Coordination ensures every detail aligns for a stressfree journey. We handle airfare, hotel reservations, ground transfers, and travel insurance, coordinating schedules with your cruise itinerary. By managing these logistics, we free you to focus solely on the excitement of your upcoming voyage.
Travel Packet Preparation
Travel Packet Preparation compiles all essential documents into one organized package. Our team gathers itineraries, boarding passes, luggage tags, insurance details, and emergency contacts, delivering them via mail or inperson meeting. This final step guarantees you leave confident and ready for departure.
