Business Details
24 Years
experience
Your Trusted Travel Partner in Rochester, NY
Bean Cruises and Travel has been serving clients from our Rochester, New York location since 2002, relocating to College Town in 2015 to better serve our community. Our team of expert travel consultants specializes in personalized vacation planning, offering customized itineraries for cruises, land vacations, and group travel. With over two decades of combined experience, we represent all major cruise lines and focus on creating dream vacations tailored to individual preferences. Our services include free cruise planning opportunities, escorted group travel arrangements, and specialized expertise in destinations ranging from the Caribbean to Europe.Located near Strong Hospital and the University of Rochester, our storefront provides convenient access with free parking. We pride ourselves on combining industry certifications, such as Disney Travel Specialist and IATAN membership, with personalized service to ensure every client's travel aspirations become reality.
Services
Cruises
River Cruises
Land Vacations
Gift Certificates
Military Discounts
Wedding Registries
Dog Rescue Cruises
Details
- Year established: 2002
Highlights and features
- We offer over 20 years of expertise in trip planning
- Our team provides personalized, one-on-one vacation planning services
- We represent all major cruise lines worldwide
- Our consultants hold specialized certifications including Disney Travel Specialist
- We provide free parking and convenient College Town location access
Services
Cruises
Bean Cruises offers comprehensive cruise planning services to destinations worldwide. Our certified specialists help clients choose from ocean cruises, river cruises, and specialty cruises on major lines. We provide expert guidance in selecting itineraries that match personal interests while securing exclusive deals and amenities.
River Cruises
Specializing in European river cruises along the Danube and Rhine, we create immersive cultural experiences. Our planners match clients with appropriate river cruise lines and durations while offering pre- and post-cruise land extensions. We ensure seamless connections and maximize value through negotiated onboard credits.
Land Vacations
We design customized land-based vacation packages to global destinations. Our specialists create itineraries combining accommodations, transportation, and activities tailored to client preferences. From Hawaii honeymoons to European adventures, we handle all logistical details for stress-free travel.
Group Travel
Our agency specializes in organizing group travel for non-profits, families, and businesses. We coordinate group bookings with special amenities, including dedicated meeting spaces and customized shore excursions. We provide fundraising support through our Dog Rescue Cruise program.
Travel Consultation
We offer personalized travel consultation services for all vacation types. Our consultants create customized itineraries considering client preferences, budget, and travel goals. We provide expert advice on destination selection, travel timing, and value optimization strategies.
People
Patty Bean
Owner
Patty Bean, a Rochester native with 30 years in travel, holds certifications as Elite Scholar Cruise Counselor and Disney Specialist. She founded Bean Cruises in 2002 after planning her own international trip in 1985.
Jennifer Cassell
Travel Consultant
Jennifer Cassell joined Bean Cruises in 2023, bringing 30 years of veterinary experience and extensive personal travel knowledge. She specializes in holiday-themed travel and plans to eventually take over the business from her mother, Patty.
Linda Scott-Baldwin
Travel Consultant
Linda Scott-Baldwin, a social worker turned travel specialist since 2005, focuses on church groups, family reunions, and weddings. She combines organizational planning skills with travel expertise to create memorable group experiences.
Sue Ritzenthaler-Camp
Travel Consultant
Sue Ritzenthaler-Camp, a lifelong Rochester resident, specializes in Hawaii and Disney travel. With experience in Alaska and Baltic cruises, she creates customized vacations combining her personal travel knowledge with professional expertise.
Diane Gradl
Travel Consultant
Diane Gradl brings 35 years of travel experience with expertise in Disney destinations, Caribbean islands, and Italy. Her problem-solving skills and 'Disney College of Knowledge' certification enhance her ability to create exceptional travel experiences.
Questions
What travel services do you specialize in?
We specialize in cruises (ocean and river), land vacations, group travel arrangements, and destination weddings. Our consultants have expertise in Disney destinations, Hawaii, Europe, and Caribbean locations.
Do you offer group travel planning for organizations?
Yes, we specialize in group travel planning for non-profits, churches, and businesses. Our Dog Rescue Cruise program helps pet rescue organizations raise funds through group cruise bookings.
Can you help with destination wedding planning?
Yes, we offer destination wedding planning services including venue selection, guest accommodations, and customized itineraries. Our consultants have personal experience with beach weddings and international wedding coordination.
What makes your travel agency different from online booking sites?
Our agency provides personalized service with certified travel specialists who offer expert guidance, customized itineraries, and ongoing support before, during, and after your trip - services that automated booking platforms cannot match.
Do you offer travel insurance and protection plans?
While not explicitly mentioned, our consultants can advise on appropriate travel insurance options and protection plans to safeguard your investment in cruises, land vacations, and international travel.
